A patient messages at 9pm asking if you bulk bill and whether there's anything Thursday. The assistant answers, offers two times and books it. Reminders go out the day before, so fewer no-shows.
Clinics
Example scenario
Software that untangles your business.
FELTLAB designs and builds web apps and AI assistants that take the busywork off your team. One expert, from first idea to working software.
Demo
An AI receptionist, answering a dental enquiry at 9:47pm.
Hi, do you have anything this week for a check-up and clean? I've got a bit of a sore tooth too.
Hi! Sorry to hear about the sore tooth. We have Thursday at 8:30am or Friday at 3:15pm with Dr Lee. We'll take a look at it during your check-up. Would either of those suit?
Friday works. Do you take HCF?
We do, and you can claim on the spot. You're booked for Friday at 3:15pm. I've sent a confirmation by SMS, and we'll remind you the day before.
24/7
Bookings taken
Showcase
Bloc
An AI-assisted platform for body corporate committees. Owners report maintenance by email, WhatsApp or a dashboard, and Bloc turns each message into a tracked case, requests quotes from trades and keeps everyone up to date, with a person approving anything that matters.
Designed and built end to end by FELTLAB.
Your business next
Tell me what's eating your time.
A free 15-minute chat, then a plan and a fixed quote. Built in weeks, not months.
24/7
Enquiries answered
15 min
Free first chat
Fixed
Quote before we start
Less busywork. More time for the work that matters.
Three ways FELTLAB takes the repetitive work off your team.
Any spots Saturday?Yes, 10am or 2pm. Want me to book one?
Never miss an after-hours booking again.
An assistant on your website, phone or inbox that answers enquiries, takes bookings and handles FAQs around the clock, in your tone of voice.
AI assistants
Swap the spreadsheet juggling for one place that just works.
Internal tools, client portals and dashboards built around how your business actually runs, not the other way round.
Custom web apps
- ✓Reminder sent
- ✓Follow-up scheduled
- ✓Invoice logged
Get your evenings back from admin.
Follow-ups, reminders and data entry that happen on their own, so nothing slips through the cracks when you're busy.
Automation
Picture it in your business.
Short scenarios from the kinds of businesses I work with.
Every listing enquiry gets a reply within a minute, with inspection times and a booking link. Buyers who attended get a follow-up the next morning without anyone typing it.
Real estate
Example scenario
Clients book, reschedule and ask "how much for a balayage?" by text while you're mid-appointment. Quiet days trigger a message to regulars who are due for a visit.
Salons
Example scenario
Quote requests come in with photos and the address already captured. The job lands in your schedule, the customer gets an on-my-way text, and the invoice reminder sends itself.
Trades
Example scenario
Bookings, function enquiries and "do you have gluten-free options?" are handled while the kitchen is slammed. Your team starts each service with a clear run sheet.
Restaurants
Example scenario
How it works
Four plain steps, from first chat to handover.
- 01
Free 15-minute chat
Tell me what's eating your time. No prep, no sales pitch.
- 02
A plan and a fixed quote
You get a clear plan in plain English and a price that won't creep.
- 03
Built in weeks
I build it and show you working versions along the way, not months later.
- 04
Handover and support
I set it up with your team, show everyone how it works and stay on hand after launch.
One person, from first chat to launch.
I'm Jason, and I run FELTLAB. I design and build software myself, so you deal with one person from the first chat to the day it's running in your business. No account managers, no offshore handoffs.
Big agencies and off-the-shelf tools aren't built for a ten-person clinic or a busy trade business. I am. I'll work closely with you and your team, learn how things really work and build around that.
Clear starting points. Fixed quotes.
Every project gets a fixed quote after our chat, so you know the cost before anything starts.
AI receptionist
From $X
Answers enquiries, takes bookings and handles FAQs on your website or inbox.
Automation setup
From $X
Follow-ups, reminders and data entry connected to the tools you already use.
Custom web app
From $X
An internal tool, portal or dashboard built around how your business works.
Questions owners ask.
Will it sound robotic?+
No. The assistant is set up with your services, prices and tone, and it's tested on real questions your customers ask before it goes live. Anything it can't answer confidently gets passed to you.
What happens to my data?+
Your data stays yours. I use reputable, secure providers, only connect what's needed and never sell or share your customer information. Happy to walk you through exactly where everything lives.
Do I need new software?+
Usually not. I work with what you already have, like your booking system, email and spreadsheets, and connect them up. If something new genuinely helps, I'll explain why before suggesting it.
What does it cost each month?+
Running costs depend on how much it's used, and for most small businesses that's modest. You'll see the expected monthly cost in your quote before anything is built, with no lock-in contracts.
See what you could take off your plate.
Fifteen minutes, no obligation. You'll leave with at least one idea you can use.