Keep your tools.
Lose the busywork.

Your website, inbox, CRM or any other tool used in your business, connected and ready. The routine work runs on its own and checks in when it needs you. Anything else is one message away.

Book a free callSee how it works
A private server for your businessYour data never trains AIYou approve what matters

Introducing Feltlab

Every app has its own AI now. None of them talk to each other. Your website, CRM, inbox and admin each want their own login, their own prompt and their own afternoon. Feltlab connects them all to one Slack channel, so almost anything your business does on a computer is one message away. We set it up and look after it. You just ask.

One channel.
Every system.

Ask in plain English for anything your team would do on a computer, including requests that span several systems at once. Anything that touches money or customers waits for your yes.

Thread · #coastline-physio

The new Pilates timetable is on a preview link:

preview.coastlinephysio.com.au/pilates

Reply approve to publish it.

Your website

Ask for a change, see it on a preview link, approve it and it's live. No quote, no waiting a week.

Webinar interest · 37

Priya ShahAsked by email, 2 MayAdded
Mark O'BrienWebsite form, 9 MayAdded
Lena KowalskiDuplicate foundMerged

Your CRM

Contacts found, lists built and records updated in HubSpot, without anyone typing it in.

Overdue invoices

INV-2231 · $1,24014 days overdueReminder 2 sent
INV-2219 · $860Paid this morningMatched
Receipt · BunningsEmailed in at 7:02amFiled

Your inbox and admin

Emails sorted with replies drafted, invoices chased, receipts filed in Xero against the right job.

Each vendor's built-in AI only works inside its own tool, and do-it-yourself agent platforms leave the setup to you. Feltlab does the connecting, the approvals and the support.

Event-based

Some work shouldn't wait to be asked. When an enquiry lands, a job closes or an invoice goes overdue, the next steps run on their own, inside the tools you already use.
New enquiryQualified reply sent in under a minute
Job marked completeInvoice and review request sent
Invoice 14 days overduePolite second reminder sent
Receipt emailed inLogged in Xero against the job

What comes off your plate.

Inbox triage

Every email sorted, routed to the right person and answered with a ready-to-send draft. Proven in Bloc, where every owner email becomes a tracked job.

Document processing

Invoices, receipts and forms read and filed into Xero, your spreadsheets or your CRM. No more copy and paste on a Friday afternoon.

Client and staff onboarding

Welcome packs, forms, accounts and reminders sent in the right order, so new people are ready on day one without anyone chasing.

On-brand content

Quotes, follow-ups, review replies, social posts and newsletters drafted in your tone. You read it, tweak it if you like, and send.

Compliance tracking

Licences, insurance and contractor paperwork watched for expiry, with renewals chased well before anything lapses.

Data cleaning

Duplicate contacts merged, phone numbers and addresses standardised, gaps flagged. Then kept that way, so your reports are right.

Saves time

The inbox that
sorts itself.

Every message is read, labelled and sent to the right person, with a reply drafted for anything routine. You open your inbox to decisions, not admin.

  • Sorted and routed
  • Replies drafted
  • Urgent items flagged

Outlook · 23 sorted this morning

Rachel (Unit 4)Leak under the kitchen sinkMaintenance
Harbour PlumbingQuote #2231 attachedQuote
CouncilPool safety certificateCompliance
Tom NguyenRe: AGM dateOwners

4 drafts ready for your review

Visibility

Know how the week
went, every Monday.

A short, read-only summary of leads, cash, reviews and anything that needs you, sent by WhatsApp or email before you've had your coffee.

  • WhatsApp or email
  • Read-only and safe
  • Flags what needs you

WhatsApp · Monday 7:00am

Good morning, Sarah. Last week:

Revenue $18,420 (up 12%)

31 new enquiries, 9 booked

6 new reviews, average 4.8

Needs you:

Public liability insurance renews in 21 days

2 invoices over 30 days ($2,580)

Reputation

Reviews you can
keep up with.

Happy customers are asked for a review at the right moment. Good reviews get a warm reply in your voice, and a bad one reaches you straight away.

  • Review requests
  • Drafted replies
  • Bad review alerts

Google Business · Reviews

★★★★★

“Turned up on time and left the place spotless.”

Reply drafted in your voice

★★☆☆☆ · Sent to you straight away

“Waited two days for a callback.”

Suggested: call today, then reply

Hours back

The time goes back into the business. Automation takes the repetitive part of the week. You and your team spend it on customers, quality and growth.

Win more

Answer every lead

Every enquiry gets a thoughtful reply in minutes, day or night, so fewer jobs slip to the next business on Google.

Create more

Publish every week

Posts, newsletters and case studies drafted in your voice from the work you already do. You approve, it goes out.

Grow more

Quote more jobs

Site notes and photos become draft quotes the same day, so you can say yes to more work without more late nights.

Effortless audit.
Fixed-price build.

It starts with a free 15-minute call. The audit maps how you already work, and the automation is built around it.

Ask a question
  1. 01

    Free call

    15 minutes, free

    A quick chat about where the week goes and whether there's a fit.

  2. 02

    Workflow audit

    $1,000 + GST

    Around half a day in person, mapping how work really moves through your business. Sign the build within 60 days and $500 + GST comes off it.

  3. 03

    Agent setup

    $1,000 + GST, one time

    Paid once, before the first workflow is built.

  4. 04

    Build

    $2,000 to $10,000 + GST

    One fixed-price quote from the audit, never an hourly meter.

  5. 05

    Ongoing care

    Shown in your quote

    A monthly retainer for running, support and improvements.

Watch how it works0:30
0:00 / 0:30A normal week

Security and privacy

Private by design. Safe by default. Your customers, invoices and inbox are the most sensitive things your business holds. Every system is built to keep them private, keep you in control and show you exactly what happened.

Your own private server

Your automations run on a server set up for your business alone, never shared with another client.

Only what a step needs

Your records stay on your server. When a step needs AI, only the information for that step is sent.

Never used to train AI

AI requests only go to providers that don't train on your data or keep it, and any that would are blocked.

You approve what matters

Money, bookings and messages to customers wait for a yes from you or your team.

Every action logged

A plain-English record of everything it read, wrote and sent, so you can always check what happened.

Ring-fenced AI keys

Your business gets its own AI keys with spending limits, so usage is separate, capped and visible.

See it run.

  1. InboxNew email at 9:47pm: "Check-up this week? Sore tooth." Classified as a new patient, mildly urgent.
  2. CRMNo existing record, so a patient record is created from the email.
  3. CalendarFinds two free slots (Thu 8:30am, Fri 3:15pm) and holds both for 30 minutes.
  4. InboxDrafts a reply offering both times and covering health fund questions.
  5. You"Send reply to new patient?"Waiting for you
  6. InboxReply sent. The patient picks Friday.
  7. Calendar + CRMBooks Friday 3:15pm, releases the Thursday hold and updates the record.
  8. SMSConfirmation sent now, reminder scheduled for the day before.
  9. SpreadsheetLogs the enquiry source to the weekly new-patient report.

Live demo · Clinics

A new-patient email at 9:47pm, booked by 9:52pm

Watch one run play out: the enquiry is read, a record created, times held, a reply drafted and approved, and the booking confirmed.

New

Leak, Unit 4

Gate sticking

Quoting

Roof inspection

Pool fence

Done

Hallway lights

Case study · Strata

Bloc: every email becomes a tracked job

Owners report maintenance by email, WhatsApp or a dashboard. Bloc turns each message into a case, requests quotes from trades and keeps everyone updated, with a person approving anything that matters.

Works with

The tools you already pay for. If your system has an API or sends email, it can usually be connected, through your own account and with only the access each workflow needs.
Slack
Google Workspace
Microsoft 365
HubSpot
Xero
MYOB
WhatsApp
Pipedrive
ServiceM8
simPRO
Tradify
Cliniko
Nookal
PropertyMe
Rex
JobAdder

Tools Feltlab works with, not partners or endorsements.

Questions

What happens to my data?

It stays on a private server set up for your business alone, separate from every other client. When a step needs AI, only the information that step needs is sent, and only to AI providers that don't train on your data or keep it. Every action is logged, so you can always see what was read and sent.

What can it access, and can I switch it off?

Only what each workflow needs, connected through your own accounts. Anything involving money, bookings or customers waits for your approval. You can revoke its access at any time from the apps it connects to, and it stops. There's no lock-in.

Do I need new software, or to change how we work?

No. Everything is built around the way you already work and the apps you already pay for, like your email, calendar, Xero and spreadsheets. Your team keeps working where they always have; the repetitive steps just stop needing them. If something new would genuinely help, you'll hear why before it's suggested.

What happens in the audit?

Around half a day in person with you and your team, mapping how work really moves through your business and where hours and money leak. From it you get one fixed-price quote for the build. The audit is $1,000 + GST and you keep the plan whatever you decide. Go ahead with the build within 60 days and half the fee, $500 + GST, comes off the build price.

Is there a setup fee?

Yes. A one-time agent setup fee of $1,000 + GST applies before the first workflow is built. This is separate from the audit and the fixed-price build.

Will it sound like us?

Yes. Everything it writes is shaped by your past emails, posts and brand rules, and tested on real examples before it goes live. Anything customer-facing waits for your approval until you're happy to let it run.

What if it gets something wrong?

Anything that matters, like money, bookings or messages to customers, goes past a person first. Every workflow is monitored and logged, and issues are fixed fast.

What does it cost each month?

Ongoing care is a monthly retainer for running, support and improvements. You'll see it in your quote before anything is built.

Will this replace my staff?

It replaces the repetitive part of their week. Your team spends less time on copy and paste and chasing, and more on customers and the work you hired them for.

Let's find your busywork.

Start with a free 15-minute call. If there's a fit, the audit shows exactly what to automate and what it's worth.

Book a free call
Jason Corbett

Jason Corbett, founder
Your one contact from first call to launch.